MySQL & smartyhost.com.au issue

Support Team — Tue, 08 Dec 2009 04:15:54 +0000

Impact: MySQL errors on some hosted websites and the SmartyHost website unavailable
Services: SmartyHost.com.au and some customers’ dynamic websites
Date: Tuesday, 8 December 2009
Duration: 14:00 AEDST – Current
Status: Resolved

Summary:
Following our earlier outage, we are still experiencing some ongoing issues with our InnoDB storage engine that are affecting a small number of services, including http://www.smartyhost.com.au. To resolve the issues we need to perform some further maintenance that may affect clients using the same sever. We apologise for any inconvenience caused by this disruption.

Update, 16:20: Client MySQL services are now back online. Technicians are still working to restore SmartyHost.com.au.

Update, 19:00: The http://www.smartyhost.com.au website issue and MySQL database issues have been resolved.

MySQL outage on n6-mysql5-3 (resolved)

Support Team — Fri, 25 Sep 2009 05:08:21 +0000

Impact: Clients hosted on n6-mysql5-3 unable to access databases
Services: MySQL
Date: Friday, 25 September 2009
Duration: 15:05 – 15:10 AEST
Status: Resolved

Summary:
There is a hardware issue with the server. SmartyHost technicians are currently working to restore services. We apologise for any inconvenience caused by this interruption.

SmartyHost Status Updates » mysql

MySQL & smartyhost.com.au issue

MySQL outage on n6-mysql5-3 (resolved)