SmartyHost Status Updates

Latest Updates: mysql RSS

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  MySQL & smartyhost.com.au issue

  Support Team 3:15 pm on December 8, 2009 | 0 Permalink
  Tags: mysql, smartyhost website, web sites (5)

  Impact: MySQL errors on some hosted websites and the SmartyHost website unavailable
  Services: SmartyHost.com.au and some customers’ dynamic websites
  Date: Tuesday, 8 December 2009
  Duration: 14:00 AEDST – Current
  Status: Resolved

  Summary:
  Following our earlier outage, we are still experiencing some ongoing issues with our InnoDB storage engine that are affecting a small number of services, including http://www.smartyhost.com.au. To resolve the issues we need to perform some further maintenance that may affect clients using the same sever. We apologise for any inconvenience caused by this disruption.

  Update, 16:20: Client MySQL services are now back online. Technicians are still working to restore SmartyHost.com.au.

  Update, 19:00: The http://www.smartyhost.com.au website issue and MySQL database issues have been resolved.

   
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  MySQL outage on n6-mysql5-3 (resolved)

  Support Team 4:08 pm on September 25, 2009 | 0 Permalink
  Tags: mysql

  Impact: Clients hosted on n6-mysql5-3 unable to access databases
  Services: MySQL
  Date: Friday, 25 September 2009
  Duration: 15:05 – 15:10 AEST
  Status: Resolved

  Summary:
  There is a hardware issue with the server. SmartyHost technicians are currently working to restore services. We apologise for any inconvenience caused by this interruption.