SmartyHost Status Updates » customer support http://status.smartyhost.com.au The latest service alerts from SmartyHost Tue, 13 Jul 2010 07:43:52 +0000 http://wordpress.org/?v=2.8.6 en hourly 1 Phone issue (resolved) http://status.smartyhost.com.au/2009/11/phone-issue/ http://status.smartyhost.com.au/2009/11/phone-issue/#comments Tue, 17 Nov 2009 22:05:12 +0000 Support Team http://status.smartyhost.com.au/?p=345 Impact: Strange message presented to callers to Technical Support
Services: SmartyHost Support
Date: Wednesday, 18 November 2009
Duration: 08:30 – 09.20 AEDST
Status: Resolved

Summary:
Due to an issue with our telephony vendor, callers to SmartyHost Support may be presented with a message stating that our office is closed. Callers are advised to hold for the message to be finished, as they will still be queued. SmartyHost apologises for any inconvenience caused by this interruption.

Update 09:20: This issue has been resolved.

]]> http://status.smartyhost.com.au/2009/11/phone-issue/feed/ 0