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  Phone issue (resolved)

  Support Team 9:05 am on November 18, 2009 | 0 Permalink
  Tags: customer support

  Impact: Strange message presented to callers to Technical Support
  Services: SmartyHost Support
  Date: Wednesday, 18 November 2009
  Duration: 08:30 – 09.20 AEDST
  Status: Resolved

  Summary:
  Due to an issue with our telephony vendor, callers to SmartyHost Support may be presented with a message stating that our office is closed. Callers are advised to hold for the message to be finished, as they will still be queued. SmartyHost apologises for any inconvenience caused by this interruption.

  Update 09:20: This issue has been resolved.