Impact: Customers upgraded to Project Platinum
Services: Webmail
Date: Ongoing
Duration: Current
Status: Current
Summary:
We have had a number of support enquiries from customers who have been upgraded to Project Platinum. They have reported that no new email has been delivered to their Webmail. In most cases it can be attributed to logging into the old version of Webmail.
If you log into SquirrelMail or via an IP address and you don’t see recent email try logging into the new Webmail interface. The address is https://webmail.smartyhost.com.au/