Impact: All Services on .38 Server
Services: Mail, Web, FTP. MySQL
Date: Tuesday, 2 February 2010
Duration: 11:45 AEDST – Resolved
Status: Resolved.
Summary:
Smarty server dot38 went into a critical state, giving Host Unreachable errors for all services. Technicians are currently working on resolving the cause of the issue.
Update: (09:48 AEDT February 3rd, 2010)
Technicians are continuing to rollout a number of proactive and reactive steps to bring the server back online. At this stage we are still unable to confirm an ETA.
Update: (12:10 AEDT February 3rd, 2010)
Work on the server continues. Recovery has not yet been successful.
At this stage we are still unable to confirm an ETA.
Update: (16:36 AEDT February 3rd, 2010)
Technicians have been monitoring the server for around the last hour and are now satisfied that it is stable.