Toolkit, Control Panel and SPanel issue (resolved) « SmartyHost Status Updates

Toolkit, Control Panel and SPanel issue (resolved)

Support Team 9:06 am on December 7, 2009 | 0 Permalink
Tags: legacy system (3), sales and renewals (5), toolkit (3)

Impact: Access to Toolkit, SPanel, Legacy CPanel, sales and renewals, and Webmail
Services: Webmail, Toolkit, SPanel, Legacy CPanel and some SmartyHost SSL pages
Date: Monday, 7 December 2009
Duration: 09:00 – 09:30 AEDST
Status: Resolved

Summary:
We have observed some intermittent issues connecting to SmartyHost pages such as Toolkit, and our sales and renewals system. Technicians are currently investigating.

Update, 09:20: This is also affecting login services to the legacy control panel (domain/smartyhost), as well as access to the SPanel.

Update, 09:30: Technicians are still investigating the underlying issue, although these services have been restored. We apologise for any inconveniences caused by this disruption.

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