Services: Telephone
Date: Friday 17th, May 2013
Duration: 13:15 – 17:00 AEST
Status: Scheduled
Summary: The support team is relocating office today. It is scheduled for 13:15 – 17:00 AEST. Our phones will be unattended but the ticket support will be available until 17:00 AEST.
We thank you for your understanding.
Services: Telephone, Tickets
Date: Tuesday 14th, May 2013
Duration: 14:25 – 15:05 AEST
Status: Scheduled
Summary: The support team have their Meeting today. It is scheduled for 14:25 – 15:05 AEST. Our phones will be unattended a few minutes either side of the start/finish times.
We thank you for your patience.
Services: Telephone, Tickets
Date: Tuesday 7th, May 2013
Duration: 14:25 – 15:05 AEST
Status: Scheduled
Summary: The support team have their Meeting today. It is scheduled for 14:25 – 15:05 AEST. Our phones will be unattended a few minutes either side of the start/finish times.
We thank you for your patience.
Impact: SmartyHost Network
Services: Web
Date: Monday, 6th May 2013
Duration: 17:20 – 17:45 AEST
Status: Resolved
Summary:
Our technicians have resolved an issue that was causing periodic network connectivity issues. During this time some web sites may have timed out while displaying.
We apologise for any inconvenience this may have caused.
Impact: Smartyhost Webmail
Services: Internal server message in Webmail inbox.
Date: Monday 06th, May 2013
Duration: 16:05 to 16:50
Status: Resolved
Summary:
Our technicians are investigating internal server error message when trying to read messages in Inbox via webmail.
Apologies for any inconvenience.
Services: Telephone, Tickets
Date: Thursday 2nd, May 2013
Duration: 15:55 – 17:05 AEST
Status: Scheduled
Summary: The support team have their Meeting today. It is scheduled for 15:55 – 17:05 AEST. Our phones will be unattended a few minutes either side of the start/finish times.
We thank you for your patience.
Services: Telephone, Tickets
Date: Tuesday 30th, April 2013
Duration: 14:25 – 15:05 AEST
Status: Scheduled
Summary: The support team have their Meeting today. It is scheduled for 14:25 – 15:05 AEST. Our phones will be unattended a few minutes either side of the start/finish times.
We thank you for your patience.
Impact: Office hours
Services: Sales / Support
Date: 25th April, 2013
Duration: All day
Status: Scheduled
Summary:
The office will be unattended on ANZAC Day, April 25th, 2013.
Services: Telephone, Tickets
Date: Tuesday 23th, April 2013
Duration: 14:25 – 15:05 AEST
Status: Scheduled
Summary:
The support team have their Meeting today. It is scheduled for 14:25 – 15:05 AEST. Our phones will be unattended a few minutes either side of the start/finish times.
We thank you for your patience.
Impact: Sitebuilder hosting packages
Services: Unable to login to sitebuilder to edit website
Date: Monday 22nd, April 2013
Duration: 09-35AM to 09-48AM
Status: Resolved
Summary:
Our technicians are investigating login issue with the SiteBuilder server.
Apologies for any inconvenience.